Privacy
Privacy
Synoia Technologies Ltd. operates this site. This page says what it collects and what it does not.
What you give us
The personal information this site collects is what you type into it: the contact form (your name, email address, phone number and message) and, in the shop, your account, an application for professional access and your orders. We use it to reply to you and to fulfil and support your orders, and for nothing else. We do not sell it.
Where the form goes
The contact form is delivered by our own server and by Resend, the service that sends the email, so what you submit does not pass through any third-party form provider. We use it to reply to you and for nothing else. We do not sell it.
The shop
The shop at /shop lets you sign in with a Synoia account, through Synoia’s sign-in service at login.synoiatech.com, which also offers Google and Apple. While you are signed in, a sign-in token is kept in your browser’s session storage and is deleted when you close the tab; your basket is kept in your browser’s local storage until you check out. To decide which prices to show, your IP address is looked up with ip-api.com to find your country; the result is not stored with anything about you. Payment, shipping and tax are handled by Shopify, whose checkout page you are sent to, and Shopify’s privacy policy applies there. An application for professional access is reviewed by Synoia and its authorised partner for your country.
The accessibility widget
This site carries an accessibility widget from VEE, which lets you change contrast, text size, spacing and link highlighting. It is loaded from the VEE servers at vee-crm.com, so every request for it is visible to them. So that it does not download itself again on every page, it keeps a copy of itself, a token and a signature in your browser, plus one item recording when that cache expires. We checked what is actually stored: there is no identifier for you in it, and nothing that follows you to another site.
Measurement, and why there is no cookie banner
This site does not measure its visitors. No analytics service runs here, nothing is stored on your device to count you or follow you, and there is nothing for you to accept or refuse.
What this site does NOT do
It sets no advertising cookies. It runs no retargeting or ad-network pixel, so nothing here follows you around the internet afterwards. It builds no profile of you.
Your rights
You can ask what we hold about you, ask us to correct it, or ask us to delete it. Email contact@synoiatech.com and we will act on it.
This policy was last updated on 23 October 2026.